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This company offers This company is a full service RV dealership with sales of new and used recreational vehicles, class A diesel motohomes through light weight towables. Parts and accessory sales, service of all makes and models. This company provides custom paint and collision center services, cabinet fabrication, upholstery shop and chassis area. They are an authorized Workhorse and Spartan Service Center. Service repair include collision repair and restoration, extended service contracts and warranties, remodeling of interiors, custom paint work, and fogged window repair.

Location of This Business4505 Monaco Way, Wildwood, FL 34785-9503

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Repeated repairs for the same complaints on a brand new travel trailer. Workmanship is poor and service manager is a liar and has wasted our time. Purchase Date: July 27, 2017 ********************* Problem Dates: July 27, 2017, August 8, 2017, November 2017-Today This is ridiculous! My husband and I purchased a brand new 2018 Forest River Grey Wolf 26DBH in July 2017 for over 20k. Alliance Coach has had our trailer for more time than we have had it! They had our trailer from August 2017-November 2017 & now again for going on 2 months. It has been an absolute nightmare. First, we take delivery of our brand new travel trailer shipped from Georgia in July. We immediately realize when we bring it home that the refrigerator doesnt work and the front door to the camper is sticking making it extremely difficult to open or close. Then, we use the shower, and the piping underneath came apart and flooded the underbelly. We contact Alliance promptly asking what to do with a bloated underbe

Good morning-the customer above has a unit that is still here at Alliance. We did replace an entry door under warranty and the door that was sent by the manufacturer did have a bow at the top of the door after it was installed (defect in door, not installation). The manufacturer of the coach has approved to replace the entry door a second time and the replacement door is on order. We have assigned a different service person to help this customer get finished up. We hope they are 100% satisfied at completion.

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This R V CENTER IS NOT A CO. I WILL EVER DO BUSINESS AGAIN. MY TRAILER WAS DAMAGED AT THEIR REPAIR SHOP AND THEY SAID THAT THEY ARE NOT RESPONSIBLE . THEY WANTED TO FIX IT BUT,THEY WANTED TO DO A CHEEP FIX. THINK.

We apologize that the customer feels this way but we can not and will not repair damage that we did not cause. We respect and appreciate the customers choice to have his trailer serviced elsewhere.

They lied the damage happened while at their shop . I pointed it out before i took my trailer home. and for proof ask them for a copy of the walk around sheet.

Again, we apologize that the customer feels this way but we can not and will not repair damage that we did not cause. We respect and appreciate the customers choice to have his trailer serviced elsewhere. There are 2 sides to a story and we did offer multiple solutions to help out as a goodwill gesture but Mr. D***** declined our proposals. At this time Alliance Coach will have no further comments or replies to this subject.

This company offers This company is a full service RV dealership with sales of new and used recreational vehicles, class A diesel motohomes through light weight towables. Parts and accessory sales, service of all makes and models. This company provides custom paint and collision center services, cabinet fabrication, upholstery shop and chassis area. They are an authorized Workhorse and Spartan Service Center. Service repair include collision repair and restoration, extended service contracts and warranties, remodeling of interiors, custom paint work, and fogged window repair.

Location of This Business4505 Monaco Way, Wildwood, FL 34785-9503

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

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When considering complaint information, please take into account the companys size and volume of transactions, and understand that the nature of complaints and a firms responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.